PRIVACY POLICY

1. Introduction

Asia Tech Roofing ("we", "our", or "us") is dedicated to protecting your personal data and privacy in full compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy explains how we collect, process, store, and safeguard information provided by visitors and clients through our website (www.asiatechroof.sg) and online contact forms.

2. Contact Form Data Collection & Processing

When you submit an enquiry through our website contact form or request a free physical inspection, we collect the following personal data:

• Full Name (First Name and Last Name)
• Contact Phone / WhatsApp Number
• Email Address
• Property Type (e.g. Landed/Bungalow, HDB Flat, Condominium, Commercial/Industrial)
• Service Requested (e.g. Roof Repair, Leak Diagnostics, Waterproofing, Structural Works)
• Message Details (Description of your roofing issue or request)
• Submission Timestamp (Date and time of submission)

3. Purpose & Handling of Contact Form Data

All personal data submitted through our contact form is handled strictly for legitimate business operations, including:

• Contacting you via phone call, WhatsApp, or email to discuss your roofing enquiry.
• Scheduling a free on-site physical inspection by our certified roofing technical specialists.
• Preparing and delivering customized repair quotations and service scopes.
• Maintaining service warranty records and project logs for ongoing client support.

4. Data Storage, Security & Integration

We employ robust technical and organizational security measures to protect your submitted contact form data against unauthorized access, loss, or disclosure:

• Encrypted Transmission: Form submissions are transmitted using Secure Sockets Layer (SSL / HTTPS) encryption.
• Secure Data Logging: Form entries are processed through secure server endpoints and recorded into restricted Google Cloud / Apps Script storage for operational management.
• Access Controls: Access to contact records is strictly limited to authorized Asia Tech Roofing operational management and assigned field specialists.
• No Third-Party Selling: We never sell, rent, trade, or share your personal data with third-party marketers or unauthorized entities.

5. Consent under Singapore PDPA

By submitting our website contact form, you provide express consent for Asia Tech Roofing to collect, store, and use your contact details to communicate with you regarding your inquiry. You may withdraw consent or request access/correction to your data at any time by contacting us.

6. Data Retention

We retain contact form submissions only for as long as necessary to fulfill the operational purposes for which it was collected, service project warranties, or as required by applicable laws of Singapore.

7. Contact Our Data Protection Officer

If you have any questions regarding your personal data, wish to update your contact information, or request data deletion under PDPA, please reach out to our Data Protection Officer: